... the game called life. Wherein it is in trials that we grow to be beautiful.

Thursday, July 23, 2009

ho-hum

I had a friend who resigned from her management job and accepted a lower position from another company. At first I couldn’t understand the choice that she made. I even called it an irresponsible decision. Now, looking back at it and after talking to her and telling me that she is much happier with a simple life it made me think twice about my previous judgment. Now, I am thinking that she was brave to let go of something big to face something bigger. When she let go of the management position, I would think that she also lost a great deal of monthly income and also the authority to be answerable to maybe a few (management) people. But she still braved it to make herself happy and have peace of mind. It made me think. What I am doing right now, is this being responsible or being cowardly?

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Friday, July 03, 2009

Susmaryosep!

All I read in this email was WHINE, WHINE, WHINE!

I don’t know if this matters but I rarely take calls. In a month, I could probably receive at least 8 – 13 calls or less so I don’t see the point why instead of focusing the troubleshooting on agents, its now focusing on someone who rarely takes calls. Question though, Are there only 2 PCs reported to your department which is not capturing any screenshot? Because I’ve been noticing a lot of representatives (who takes calls everyday) who is also not capturing screenshots. One of my concerns is that my files, profiles and etc. might be (again) erased and it would be hard for me to get them back because I still need to create tickets to request for it to be fixed. I’m currently the one generating the overall QA Reports for this account and I don’t want this to delete my files and remove my access to drives.


Kayo na ang nagsabi habang pinagchi-chismisan niyo ako, gawin ko ang trabaho ko di ba? This person is really pushing the right buttons on my angry switch. Makes me wonder kung ano ba ang tinatago niya sa PC niya. It's that or hindi siya nakakaintindi ng ingles. Kasi yung previous reply ko, sinagot ko na lahat ng tanong niya e. Makakalbo ako. Sana wag siyang sumabay di ba. Nakaka-stress! *sinasabunutan ang sarili*

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Thursday, July 02, 2009

Choose your battles wisely, Kats...

I am so naive to think people are nice. I can't believe I got attacked personally like that and I was realy pissed off. One of the things that I hate about it is the fact that we are all professionals here. For you to say such things about me to other people when you yourself don't know me is something that I cannot comprehend. I have things going on my mind that I want to tell you but I chose not to. I won't go down your level. Because you know what? I AM A LEVEL ABOVE YOU AS A PERSON AND IN THIS INSTITUTION. Yet, I am human. I have to get this out and make myself feel good by writing in my blog.

Alam mo kung anong gusto kong sabihin sayo? Eto.

Sampid ba? Masyado mo naman pinanghawakan ang trainee position ko. Sir, kahit tanggalin mo ang trainee title ko, pareho pa din tayo ng levels. Pareho tayong level 4. Kaso hindi yan ang lagay ngayon e. Kasi simula sa araw na ito, mas mataas na ang level ko sayo. So pag sinabi kong kumpunihin mo yan, gawin mo.


The power of recording. I have always been fine with people talking about me. I just hate it when I get to know what they say about me and I was not given an option to fight back. It was not intentional that I got to listen to the call. I was doing my job. And I stumbled upon it by accident. I always say that when you have something to say to me, say it in my face. That way I get to defend myself or concede if what you say is true. But apparently, you have no fucking balls.

Jelo told me that his opinion should not matter since he is somebody who doesn't matter to me nor to anybody high up in this office. But again, I am just human. I did not do anything to him that should give him the right to talk about me like that. He just didn't have the right.